Right to Cancel

We reserve the right to cancel Service for any reason without prior notice. In the event that a user's service is cancelled by us for a reason outside of this TOS, we will refund the user the unused portion of that month's service at the time of cancellation.

System Backups

We do not and will not perform system backups on any User's E-mail account(s). We shall not be held responsible for any lost E-mail data, email attachments, or any E-mail message contents, regardless of the reasoning for data loss or system causes. Except as otherwise set forth herein, we will not provide historical data, to any party for any reason, regarding any system or Internet activity.

No Confidentiality

Information transmitted through us and through the Internet in general is not confidential. We can not and shall not guarantee privacy or protection of any User. We reserve the right to monitor any User's transmissions when deemed necessary for providing proper service and/or to protect the rights and property of our company.

Privacy Policy

ROFINTUG will not use or sell your email address or personal data to any 3rd party.

Billing Policy

1. All ROF.NET services are billed monthly or quarterly. Your payment to ROF.NET is due upon receipt.

2. All bills for service are sent via e-mail, credit card debit or paper invoices sent by mail. Payment of any ROF.NET services not received 30 days from the billing date will be cause for blocking a member’s access to the internet until such time as payment is received in full.

3. Automatic billing to your credit card is available free of charge. If you would like to be automatically billed please call our billing office at 945-4920 ext. 4. VISA or MasterCard are accepted. Or you can go online and pay your invoice at: https://ns2.rof.net/projects/piwi/ please use your username and password not your email address to log on.  You can also log on at the http://rof.net/ home page, click on the MY ACCOUNT ICON at the top of the page.

**It is the responsibility of our members to check their e-mail account for service bills or provide us with a forwarding address.**

Cancellation of Service

1. In the event of service cancellation, ROFINTUG requires 2 weeks advance notice in writing by either postal letter or e-mail cancellation form. All accounts being billed by credit card will continue to be billed until notification is received by the ROFINTUG billing office. Refunds will only be made for full months of unused access.

You can cancel your service one of three ways.

By mail to:
ROFINTUG
2520 So. Grand Avenue
Suite 212
Glenwood Springs, CO 81601

By email to: office@rof.net
By fax to: 970-947-1923

Please include your name, address, return phone number, username, and email address as well as a request to cancel service and the date you want the cancellation to occur.

Non Sufficient Funds (NSF)

1. In the event a payment made by check should be returned to our billing office for NSF you will be notified by our billing office. A bank charge of $20.00 will be applied to your account. Access to the internet will be denied until such time as access charges and all applicable fees are received in our billing office. A one time credit card charge can be used to regain immediate access to the internet.

Upon signup, the enduser will be billed for the prorated portion of the month. In the event that the enduser signs up for service after the 25th, they will be billed for the prorated portion for the days remaining plus the next month service fees.

It is the End Users responsibility to make sure that ROFINTUG always has the most up to date contact and billing information for their account. Under no circumstances will ROFINTUG be liable for bank fees incurred by the User for ROFINTUG attempting to charge for service. If the billing continues to be declined after 15 days the account may be subject to cancellation for non-payment.

Failure to Comply With Terms and Conditions

We may deny User access to all or part of the Service without notice if User engages in any conduct or activities that we in our sole discretion believes violates any of the terms and conditions in this Agreement. If we deny User access to the Service because of such a violation, User shall not have the right (1) to access through us any materials stored on the Internet, (2) to obtain any credit(s) otherwise due to User, and such credit(s) shall be forfeited, (3) to access third party services, merchandise or information on the Internet through us, and we shall have no responsibility to notify any third-party providers of services, merchandise or information nor any responsibility for any consequences resulting from lack of notification.

Miscellaneous

In the event that any portion of this Agreement is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties and the remainder of the provisions shall remain in full force and effect.

Our failure to insist upon or enforce strict performance of any provisions of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between parties nor trade practice shall act to modify any provision of this Agreement.

We may modify this Agreement from time to time by placing a notice of such modification on our website, and User's continued use of the Service following notice of such modification shall be deemed to be User's acceptance of any such modification. It is User's responsibility to check this online area regularly to determine whether this Agreement has been modified. If User does not agree to any modification of this Agreement, User must immediately stop using the Service.

This Agreement shall be governed by and construed in accordance with the laws of the State of Colorado without regard to its conflicts of law provisions. Any cause of action User may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.

We shall not be liable or deemed to be in default for any delay or failure in performance under this Agreement or interruption of service resulting directly or indirectly from acts of God, civil or military authority, acts of public enemy, war, riots, civil disturbances, insurrections, accidents, dire, explosions, earthquakes, floods, the elements, strikes, labor disputes, shortages of suitable parts, materials, labor or transportation or any cause beyond our reasonable control.

Venue for litigation of any dispute, controversy, or claim arising out of, in connection with, or in relation to this Agreement, or the breach thereof, naming us as the defendant, shall be proper only in a venue determined by us.

In any action between us and User to enforce any of the terms of this Agreement, We shall be entitled to recover expenses, including reasonable attorney's fees.

This Agreement constitutes the entire agreement between User and us with respect to the Service.